New skills

Create a comprehensive customer journey map that visualizes how customers interact with your brand across all stages—from awareness to loyalty—documenting their actions, touchpoints, emotions, KPIs, business goals, and teams involved at each stage. Use this to identify pain points, align cross-functional teams, and...

Systematically explore what customers are trying to accomplish (functional, social, emotional jobs), the pains they experience, and the gains they seek. Use this framework to uncover unmet needs, validate product ideas, and ensure your solution addresses real motivations—not just surface-level feature requests.

Guide product managers through preparing for customer discovery interviews by asking adaptive questions about research goals, customer segments, constraints, and methodologies. Use this to design effective interview plans, craft targeted questions, avoid common biases, and maximize learning from limited customer...

Visualize the user journey by creating a hierarchical map that breaks down high-level activities into steps and tasks, organized left-to-right as a narrative flow. Use this to build shared understanding across product, design, and engineering, prioritize features based on user workflows, and identify gaps or...

Master revenue and retention metrics to understand SaaS business momentum, evaluate product-market fit, and make data-driven decisions about growth investments. Use this to calculate key metrics, interpret trends, identify problems early, and communicate business health to stakeholders.

Source details, install context, and public review data are available on the full page.

Break down large user stories, epics, or features into smaller, independently deliverable stories using systematic splitting patterns. Use this to make work more manageable, reduce risk, enable faster feedback cycles, and maintain flow in agile development. This skill applies to user stories, epics, and any work...

Guide product managers in choosing the right prioritization framework by asking adaptive questions about product stage, team context, decision-making needs, and stakeholder dynamics. Use this to avoid "framework whiplash" (switching frameworks constantly) or applying the wrong framework (e.g., using RICE for strategic...

Create a 6-frame visual narrative that tells the story of a user's journey from problem to solution, using the classic storytelling arc to build empathy, illustrate value, and make abstract product concepts concrete. Use this to align stakeholders, pitch features, communicate vision, or test if your solution resonates...

Guide product managers through creating an Opportunity Solution Tree (OST) by extracting target outcomes from stakeholder requests, generating opportunity options (problems to solve), mapping potential solutions, and selecting the best proof-of-concept (POC) based on feasibility, impact, and market fit. Use this to...

Articulate a problem from the user's perspective using an empathy-driven framework that captures who they are, what they're trying to do, what's blocking them, why, and how it makes them feel. Use this to align stakeholders on the problem before jumping to solutions, and to frame product work around user outcomes...

Guide product managers through breaking down epics into user stories using Richard Lawrence's complete Humanizing Work methodology—a systematic, flowchart-driven approach that applies 9 splitting patterns sequentially. Use this to identify which pattern applies, split while preserving user value, and evaluate splits...

Guide product managers through the MITRE Problem Framing Canvas process by asking structured questions across three phases: Look Inward (examine your own assumptions and biases), Look Outward (understand who experiences the problem and who doesn't), and Reframe (synthesize insights into an actionable problem statement...

Guide product managers through evaluating whether to build a feature based on financial impact analysis. Use this to make data-driven prioritization decisions by assessing revenue connection (direct or indirect), cost structure (dev + COGS + OpEx), ROI calculation, and strategic value—then deliver actionable...

Diagnose overall SaaS business health by analyzing growth, retention, unit economics, and capital efficiency metrics together. Use this to identify problems early, prioritize actions by urgency, and deliver a comprehensive health scorecard for board meetings, quarterly reviews, or fundraising preparation.

Create a Geoffrey Moore-style positioning statement that clearly articulates who your product serves, what need it addresses, how it's categorized, what benefit it delivers, and how it differs from alternatives. Use this when you need to align stakeholders on product strategy, guide messaging, or test if your value...

Source details, install context, and public review data are available on the full page.

Frame epics as testable hypotheses using an if/then structure that articulates the action or solution, the target beneficiary, the expected outcome, and how you'll validate success. Use this to manage uncertainty in product development by making assumptions explicit, defining lightweight experiments ("tiny acts of...

Guide product managers through diagnosing whether they're doing context stuffing (jamming volume without intent) or context engineering (shaping structure for attention). Use this to identify context boundaries, fix "Context Hoarding Disorder," and implement tactical practices like bounded domains, episodic retrieval,...

Evaluate the financial impact of pricing changes (price increases, new tiers, add-ons, discounts) using ARPU/ARPA analysis, conversion impact, churn risk, NRR effects, and CAC payback implications. Use this to make data-driven go/no-go decisions on proposed pricing changes with supporting math and risk assessment.

Guide product managers through creating a customer journey map by asking adaptive questions about the actor (persona), scenario/goal, journey phases, actions/emotions, and opportunities for improvement. Use this to visualize the end-to-end customer experience, identify pain points, and create a shared mental model...

Determine whether your SaaS business model is fundamentally viable and capital-efficient. Use this to calculate unit economics, assess profitability, manage cash runway, and decide when to scale vs. optimize. Essential for fundraising, board reporting, and making smart investment trade-offs.

Guide product managers through creating a user story map by asking adaptive questions about the system, users, workflow, and priorities—then generating a two-dimensional map with backbone (activities), user tasks, and release slices. Use this to move from flat backlogs to visual story maps that communicate the big...

Guide product managers through creating Jeff Gothelf's Lean UX Canvas (v2) —a one-page facilitation tool that frames work around a business problem to solve , not a solution to implement . Use this to align cross-functional teams around core assumptions, craft testable hypotheses, and ensure learning happens every...